Driver/Sales Workers
People classed as Driver/Sales Workers drive truck or other vehicle over established routes or within an established territory and sell or deliver goods, such as food products, including restaurant take-out items, or pick up or deliver items such as commercial laundry. The skills rated most useful are active listening, speaking, and service orientation. A regular part of the work is to drive trucks to deliver such items as food, medical supplies, or newspapers. On the six-type interest model it reads RCE, meaning hands-on work with tools, machines or the physical world comes first, followed by orderly work with data, records and clear procedures. Getting in usually takes a few months to a year of learning on the job, a level O*NET calls some preparation. It tends to suit people who want hands-on work with tools, machines or the physical world, and it offers little for anyone seeking research, analysis and working through hard problems.
What they do
Drive truck or other vehicle over established routes or within an established territory and sell or deliver goods, such as food products, including restaurant take-out items, or pick up or deliver items such as commercial laundry. May also take orders, collect payment, or stock merchandise at point of delivery.
Main tasks
- Drive trucks to deliver such items as food, medical supplies, or newspapers.
- Inform regular customers of new products or services and price changes.
- Record sales or delivery information on daily sales or delivery record.
- Listen to and resolve customers' complaints regarding products or services.
- Collect money from customers, make change, and record transactions on customer receipts.
- Maintain trucks and food-dispensing equipment and clean inside of machines that dispense food or beverages.
Skills
- Active Listening
- Speaking
- Service Orientation
- Critical Thinking
- Time Management
- Social Perceptiveness
Who this career fits
May suit you if
- You like ending the day with a physical result you can point to.
- You like clear rules and getting the details right.
- You want to start work after a short stretch of training.
- You are comfortable relying on active listening and speaking.
May not suit you if
- You would rather stay away from physical, hands-on tasks.
- You want to spend most of your time analyzing and researching. Investigative rates 1.0 out of 7 here.
- You want a career built on years of advanced study.
Interest profile
O*NET rates each occupation from 1 to 7 on six interest types. The code RCE takes the three highest, and Realistic comes first here.
Preparation
Some preparation. Most people start with a high school diploma, then learn from experienced coworkers over a few months to a year.
Most-reported requirement in the O*NET survey: Post-Secondary Certificate. This reflects what workers reported most often and is not a legal minimum. Licensing rules can differ by state or industry, so confirm what applies where you plan to work.
Also called
- Delivery Man
- Driver
- Driver Salesman
- Pizza Delivery Driver
- Route Delivery Driver
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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.