Postmasters and Mail Superintendents
Postmasters and Mail Superintendents is the O*NET name for people who plan, direct, or coordinate operational, administrative, management, and support services of a U.S. The skills rated most useful are time management, speaking, and social perceptiveness. One core duty is to monitor employees' work schedules and attendance for payroll purposes. Interest ratings put Enterprising on top at 6.0 out of 7 and Conventional second, so the code is ECS and the day leans toward leading, persuading and making business decisions. Getting in usually takes a few months to a year of learning on the job, a level O*NET calls some preparation. People who want leading, persuading and making business decisions usually fit better here than those who need creative work with room for original expression.
What they do
Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.
Main tasks
- Monitor employees' work schedules and attendance for payroll purposes.
- Organize and supervise activities, such as the processing of incoming and outgoing mail.
- Resolve customer complaints.
- Prepare employee work schedules.
- Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
- Hire and train employees, and evaluate their performance.
Skills
- Time Management
- Speaking
- Social Perceptiveness
- Reading Comprehension
- Coordination
- Active Listening
Who this career fits
May suit you if
- You like taking the lead and making the call.
- You like clear rules and getting the details right.
- You want to start work after a short stretch of training.
- You are comfortable relying on time management and speaking.
May not suit you if
- You would rather not persuade, sell or manage other people.
- You need creative expression to be a big part of your day. Artistic rates 1.2 out of 7 here.
- You want a career built on years of advanced study.
Interest profile
O*NET rates each occupation from 1 to 7 on six interest types. The code ECS takes the three highest, and Enterprising comes first here.
Preparation
Some preparation. Most people start with a high school diploma, then learn from experienced coworkers over a few months to a year.
Most-reported requirement in the O*NET survey: High School Diploma or the equivalent (such as a GED). This reflects what workers reported most often and is not a legal minimum. Licensing rules can differ by state or industry, so confirm what applies where you plan to work.
Also called
- Delivery Supervisor
- Distribution Operation Supervisor (SDO)
- Distribution Operations Manager
- Distribution Operations Supervisor
- Mail Delivery Supervisor
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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.