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Quality Control Systems Managers

Quality Control Systems Managers is the O*NET name for people who plan, direct, or coordinate quality assurance programs. The skills rated most useful are reading comprehension, quality control analysis, and judgment and decision making. One core duty is to stop production if serious product defects are present. Its interest code is CEI. Conventional leads at 5.4 out of 7, so expect orderly work with data, records and clear procedures, with Enterprising next at 5.1. Getting in usually takes a bachelor’s degree plus a period of work experience, a level O*NET calls considerable preparation. A regular part of the work is to review and update standard operating procedures or quality assurance manuals. People who want orderly work with data, records and clear procedures usually fit better here than those who need creative work with room for original expression.

What they do

Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.

Main tasks

  • Stop production if serious product defects are present.
  • Review and update standard operating procedures or quality assurance manuals.
  • Monitor performance of quality control systems to ensure effectiveness and efficiency.
  • Review quality documentation necessary for regulatory submissions and inspections.
  • Analyze quality control test results and provide feedback and interpretation to production management or staff.
  • Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.

Skills

  • Reading Comprehension
  • Quality Control Analysis
  • Judgment and Decision Making
  • Writing
  • Speaking
  • Monitoring

Who this career fits

May suit you if

  • You like clear rules and getting the details right.
  • You like taking the lead and making the call.
  • You are ready to spend around four years on a degree, then build experience.
  • You are comfortable relying on reading comprehension and quality control analysis.

May not suit you if

  • You get restless with routine, records and exact procedures.
  • You need creative expression to be a big part of your day. Artistic rates 1.3 out of 7 here.
  • You want to avoid a four-year degree or its equivalent.

Interest profile

O*NET rates each occupation from 1 to 7 on six interest types. The code CEI takes the three highest, and Conventional comes first here.

Preparation

Considerable preparation. Most jobs here ask for a bachelor’s degree, and employers usually expect a few years of related experience as well.

Most-reported requirement in the O*NET survey: Bachelor's Degree. This reflects what workers reported most often and is not a legal minimum. Licensing rules can differ by state or industry, so confirm what applies where you plan to work.

Also called

  • Product Quality Director
  • Quality and Food Safety Manager
  • Quality and Process Improvement Manager
  • Quality Assurance Director (QA Director)
  • Quality Assurance Manager (QA Manager)

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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.