Tellers
O*NET files this work under Tellers: people who receive and pay out money. The strongest interest signal is Conventional (6.9 of 7), then Enterprising (4.2) and Social, which gives it the code CES. The preparation level is some preparation, typically a few months to a year of learning on the job. O*NET’s skill data points to active listening, speaking, and social perceptiveness as the ones to build. You may also need to balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines. People who want orderly work with data, records and clear procedures usually fit better here than those who need creative work with room for original expression.
What they do
Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
Main tasks
- Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Monitor bank vaults to ensure cash balances are correct.
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
- Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
- Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
Skills
- Active Listening
- Speaking
- Social Perceptiveness
- Service Orientation
- Reading Comprehension
- Monitoring
Who this career fits
May suit you if
- You like clear rules and getting the details right.
- You like taking the lead and making the call.
- You want to start work after a short stretch of training.
- You are comfortable relying on active listening and speaking.
May not suit you if
- You get restless with routine, records and exact procedures.
- You need creative expression to be a big part of your day. Artistic rates 1.0 out of 7 here.
- You want a career built on years of advanced study.
Interest profile
O*NET rates each occupation from 1 to 7 on six interest types. The code CES takes the three highest, and Conventional comes first here.
Preparation
Some preparation. Most people start with a high school diploma, then learn from experienced coworkers over a few months to a year.
Most-reported requirement in the O*NET survey: High School Diploma or the equivalent (such as a GED). This reflects what workers reported most often and is not a legal minimum. Licensing rules can differ by state or industry, so confirm what applies where you plan to work.
Also called
- Account Representative
- Bank Teller
- Branch Operations Specialist
- Customer Relationship Specialist
- Customer Service Associate (CSA)
Related careers
Is this your direction?
See how your interests line up with CES and 906 other careers.
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.