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Spa Managers

O*NET files this work under Spa Managers: people who plan, direct, or coordinate activities of a spa facility. The skills rated most useful are speaking, social perceptiveness, and monitoring. One core duty is to respond to customer inquiries or complaints. Its interest code is ECS. Enterprising leads at 7.0 out of 7, so expect leading, persuading and making business decisions, with Conventional next at 4.9. Getting in usually takes one or two years of vocational training, an apprenticeship or an associate’s degree, a level O*NET calls medium preparation. A regular part of the work is to perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements. People who want leading, persuading and making business decisions usually fit better here than those who need research, analysis and working through hard problems.

What they do

Plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.

Main tasks

  • Respond to customer inquiries or complaints.
  • Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
  • Coordinate facility schedules to maximize usage and efficiency.
  • Assess employee performance and suggest ways to improve work.
  • Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
  • Verify staff credentials, such as educational and certification requirements.

Skills

  • Speaking
  • Social Perceptiveness
  • Monitoring
  • Coordination
  • Service Orientation
  • Management of Personnel Resources

Who this career fits

May suit you if

  • You like taking the lead and making the call.
  • You like clear rules and getting the details right.
  • You are willing to put in a year or two of focused training.
  • You are comfortable relying on speaking and social perceptiveness.

May not suit you if

  • You would rather not persuade, sell or manage other people.
  • You want to spend most of your time analyzing and researching. Investigative rates 1.3 out of 7 here.
  • You need to start within a few months, with no training period.

Interest profile

O*NET rates each occupation from 1 to 7 on six interest types. The code ECS takes the three highest, and Enterprising comes first here.

Preparation

Medium preparation. Expect vocational school, an apprenticeship, related experience or an associate’s degree, usually one or two years in total.

Also called

  • Guest Experience Director
  • Massage Department Manager
  • Spa Director
  • Spa Operation Manager
  • Spa Operations Manager (Spa Ops Manager)

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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.