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Ushers, Lobby Attendants, and Ticket Takers

Under the title Ushers, Lobby Attendants, and Ticket Takers, workers assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones. O*NET rates it as some preparation, which usually means a few months to a year of learning on the job. It leans on speaking, active listening, and social perceptiveness. Expect to sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events. The strongest interest signal is Conventional (4.8 of 7), then Social (4.7) and Enterprising, which gives it the code CSE. People who want orderly work with data, records and clear procedures usually fit better here than those who need research, analysis and working through hard problems.

What they do

Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.

Main tasks

  • Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
  • Clean facilities.
  • Provide assistance with patrons' special needs, such as helping those with wheelchairs.
  • Maintain order and ensure adherence to safety rules.
  • Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
  • Refuse admittance to undesirable persons or persons without tickets or passes.

Skills

  • Speaking
  • Active Listening
  • Social Perceptiveness
  • Service Orientation
  • Coordination
  • Reading Comprehension

Who this career fits

May suit you if

  • You like clear rules and getting the details right.
  • You get energy from helping other people move forward.
  • You want to start work after a short stretch of training.
  • You are comfortable relying on speaking and active listening.

May not suit you if

  • You get restless with routine, records and exact procedures.
  • You want to spend most of your time analyzing and researching. Investigative rates 1.0 out of 7 here.
  • You want a career built on years of advanced study.

Interest profile

O*NET rates each occupation from 1 to 7 on six interest types. The code CSE takes the three highest, and Conventional comes first here.

Preparation

Some preparation. Most people start with a high school diploma, then learn from experienced coworkers over a few months to a year.

Also called

  • Lobby Attendant
  • Theater Attendant
  • Theatre Usher
  • Ticket Attendant
  • Ticket Taker

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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.